We're thrilled that you've chosen a piece from BlueFlowerCo, and we understand you're eager to welcome it into your home. Here's a brief breakdown of our delivery timeline to help you understand when you can expect your order:

Production Time: Each of our products is handcrafted with utmost attention to detail. Therefore, we typically require between 5 to 14 working days to create and prepare your item for shipping. If you have an event or specific deadline, please let us know at hello@blueflowerco.com. We will prioritize your order and expedite the production process as much as possible.

Shipping Time: Once your order has been carefully crafted, we ship it out. We're proud to offer shipping rates inclusive of duty charges for several major Western countries. Please refer to the below estimates for shipping timelines:

• USA: 8-15 days
• Canada: 15-25 days
• UK: 10-12 days
• Australia: 12-15 days
• New Zealand: 12-15 days
• Europe: 20-25 days

Please note, if you're located in the Middle East, shipping will take about 10-12 days. However, please be aware that additional duty fees may apply and will be payable by the buyer on actuals.

We use trusted supply chain partners to ensure the safe and swift delivery of your order, and we always pre-pay duty costs so you don't experience any unexpected charges upon delivery.

Should you need express shipping, we can certainly arrange that. This will incur additional charges & duties, and you can reach out to us at hello@blueflowerco.com for further information.

We appreciate your patience and understanding as we put care and dedication into crafting your order and getting it safely to you. We're confident it'll be worth the wait!

At BlueFlowerCo, we're thrilled to share our exclusive handcrafted pieces with customers all around the globe. Our primary shipping destinations include several major Western countries. Here are the regions we currently serve:

• USA
• Canada
• UK
• Australia
• New Zealand
• Europe (Please contact us for specifics)

We also extend our services to the Middle East, although additional duty fees may apply and will be payable by the buyer on actuals.

However, if your country isn't listed, don't hesitate to reach out to us at hello@blueflowerco.com. We'll do our best to accommodate your request and find a way to get our unique pieces to your doorstep.

Our mission is to spread the joy and elegance of BlueFlowerCo's unique aesthetic to as many homes as possible, no matter where they might be located. Your satisfaction is our top priority, and we'll go the extra mile to deliver our products to you.

At BlueFlowerCo, we're pleased to offer complimentary shipping to a vast majority of locations within the US. However, please do note that for certain remote areas within the country, a special remote area delivery fee may apply. If such a circumstance arises, rest assured, we will communicate with you via email to coordinate this added delivery requirement.

For our cherished customers residing outside of the US, including regions like Canada, Australia, New Zealand, the UK, and Europe, please be aware that there might be extra shipping charges or applicable duties. These would not be included in the product price listed on our site, but will be handled separately. In such cases, we will get in touch with you over email to detail any additional costs.

We believe in transparent and open communication with our customers. Hence, we encourage you to keep an eye on your emails after you place an order with us. We promise to keep you updated every step of the way to ensure a seamless and delightful shopping experience with BlueFlowerCo.

At BlueFlowerCo, we're committed to providing a seamless and transparent shopping experience.

Before we get to shipping, it's essential to understand that our products are handcrafted with meticulous attention to detail. This process typically requires between 5 to 14 working days. But rest assured, we'll keep you updated on our progress via email, so you'll know exactly when your product is ready to embark on its journey to you.

Once ready, we offer inclusive shipping options built into the price of our items. This means no surprise fees at checkout. Our standard shipping times are as follows:

• USA: 8-15 days
• Canada: 15-25 days
• UK: 10-12 days
• Australia: 12-15 days
• New Zealand: 12-15 days
• Europe: 20-25 days
• Middle-East: 10-12 days (please note, extra duty is payable by the buyer on actuals)

If your occasion calls for a quicker arrival, we also offer express shipping at an additional cost. Simply reach out to us at hello@blueflowerco.com for details, and we'll do everything in our power to expedite your order.

We know the anticipation of waiting for a special purchase, and we are dedicated to ensuring your BlueFlowerCo experience is as smooth and satisfying as possible. Please feel free to communicate any specific needs or concerns you may have – your happiness is our top priority.

At BlueFlowerCo, we believe in delivering our exquisite products to you without the stress of unexpected charges. Hence, for most developed Western countries, the pricing displayed on our website includes both duty and shipping costs. We're proud to say that we've curated special partnerships with our supply chain partners to pre-pay these charges, ensuring that you, our valued customer, aren't faced with surprise costs upon receiving your shipment.

Here's a list of the countries where the shipping charges are included in the displayed product price:

• USA
• Canada
• UK
• Australia
• New Zealand
• Europe

Please note that for orders to the Middle-East, extra duty is payable by the buyer on actuals.

Should you require express shipping, we're happy to accommodate this at an additional charge. You may reach out to us at hello@blueflowerco.com to discuss express shipping options.

In essence, we've worked hard to create a transparent pricing structure that ensures you're only paying for the premium quality and craftsmanship that comes with every BlueFlowerCo product. If you have any other queries or need further clarification, please don't hesitate to get in touch.

At BlueFlowerCo, we delight in crafting our products in the heartland of textile excellence, India. Our operations, brimming with expert artisans, are nestled in this diverse country rich in centuries-old textile traditions.

Once our craftspeople have put the final touch on your bespoke linen piece, we begin the journey of bringing it to you. We take immense pride in our shipping process, striving to ensure your product reaches you in perfect condition, no matter where in the world you call home.

Please note, the time it takes for your BlueFlowerCo product to reach you will vary based on your location. For detailed shipping times, kindly refer to our Shipping Information.

At BlueFlowerCo, we're passionate about bringing a slice of our world to yours. As always, should you have any queries or require further assistance, feel free to reach out to us at hello@blueflowerco.com. We’re always here, delighted to assist you on your linen journey.

You can easily track the status of your order by logging into your account on our website. From there, go to the 'Orders' section where you will see the current status of your order. Additionally, we provide timely email updates to keep you informed about the progress of your order, right from production to shipping. If you need further assistance, feel free to contact us at hello@blueflowerco.com.

For our customers in the USA, Canada, UK, Australia, New Zealand, and Europe, you won't have to worry about additional duties and taxes. We've taken care of it already! The pricing you see on our website is all-inclusive of any duties and shipping costs for these countries. However, for orders to the Middle-East, extra duty is payable by the buyer on actuals.

For any questions on duties and taxes, please feel free to email us at hello@blueflowerco.com

Currently, our shipping options are limited to physical addresses only. Unfortunately, we are unable to deliver to PO Boxes or APO/FPO addresses.

All our products are carefully handcrafted, ensuring the utmost attention to detail. As such, the production time can range from 5-14 working days before they are ready to ship. Rest assured, we keep our customers informed via email throughout the production process to ensure transparency and timely delivery.

As of now, we don't offer gift wrapping. However, each of our products is packed with utmost care, ensuring they arrive in pristine condition, ready for you to gift or enjoy yourself.

That being said, please feel free to email us at hello@blueflowerco.com in case you are gifting to a loved one, and we will try to make the package a little more special

At BlueFlowerCo, we aim to provide a seamless shopping experience, ensuring the finest linens reach every corner of the globe. While our website currently facilitates transactions exclusively in USD, we recognize and embrace our diverse clientele who may prefer using their local currency.

With this in mind, we offer an alternative mode of payment. For transactions in a currency other than USD, kindly email us at hello@blueflowerco.com. Please include the specific currency you wish to transact in, the product link, your shipping details, and a contact phone number. We are equipped to accommodate payments in all major currencies, and we will guide you through the process for a smooth, personalized shopping experience.

Thank you for choosing BlueFlowerCo, where elegance, quality, and customer satisfaction seamlessly weave together.

At BlueFlowerCo, we wholeheartedly welcome orders from every corner of the globe. Our passion for exceptional quality and design knows no bounds, and we're thrilled to be able to share our uniquely crafted products with customers worldwide.

In order to uphold our commitment to sustainability, we operate an on-demand production model. This conscious approach ensures we only produce what is needed, effectively reducing waste and promoting responsible consumption. Because of this model, we kindly ask for your understanding that we are unable to accept returns.

However, we believe in taking responsibility where it's due. If there's an issue on our end, we are more than willing to right the wrong. If you receive a product with a manufacturing defect, please do get in touch with us at hello@blueflowerco.com. Our commitment to customer satisfaction is unwavering, and we will arrange a refund should there be an issue that stems from our side.

We deeply appreciate your understanding and your contribution to our mission of creating beautiful home goods in the most responsible way possible.

Please note: Handmade products may be susceptible to minor imperfections, such as knots, small holes, or uneven stitching. These imperfections are also not considered to be manufacturing defects and are simply a part of the handmade process.

Some examples of things that are not considered to be manufacturing defects:

* Slight variations in size, shape, or color

* Minor imperfections, such as knots, small holes, or uneven stitching

* Natural variations in materials, such as wood grain or leather blemishes

* Wear and tear from normal use

Process:

At BlueFlowerCo, we take pride in the exceptional quality and craftsmanship of our products. If for any reason you feel the product you've received isn't up to our usual standards, we're here to help.

In the unfortunate event that you discover a manufacturing defect upon receiving your order, we kindly ask you to get in touch with us within 48 hours. Please send us a detailed description and clear photos of the affected area to our friendly customer service team at hello@blueflowerco.com, or file a return request directly through our website.

We understand the disappointment that comes with receiving a product that's not perfect, and we want to make things right as quickly as possible. You can expect a response from us within 72 hours of submitting your complaint. Our dedicated quality team will take the time to carefully evaluate your claim, and we value your patience during this process.

Please understand that the final decision regarding the validity of the claim will be made by our quality team. Once your claim is approved, we'll promptly issue a refund or provide you with a gift voucher for the refundable amount.

For our valued customers residing outside India: Upon shipping your order, we'll send you an email with your tracking details. If you have not received your order, or if the product doesn't match the description provided in the listing, please contact us on the day you receive the product. We kindly ask you to ensure the email address provided during the ordering process is correct, as we can't be held responsible for missed communication due to an incorrect email address.

At BlueFlowerCo, your satisfaction is our top priority. We thank you for your understanding and cooperation regarding our return policy for manufacturing defects."

Once we've received your returned item and confirmed that it meets our return policy conditions, we will promptly process your refund. The refund process typically takes 5-7 business days, depending on your payment provider. Please note that the original shipping fees are non-refundable. If you have any questions about your refund, please feel free to reach out to us at hello@blueflowerco.com.

At BlueFlowerCo, we believe in providing an easy and secure shopping experience for our customers. That's why we've chosen Stripe, a leading global payment processor, as our payment partner.

Stripe accepts a variety of payment methods, including all major credit and debit cards, and a range of country-specific payment options. This ensures that you can choose the payment method that is most convenient for you.

One of the key benefits of Stripe is its industry-leading security measures. It uses advanced encryption technologies to keep your information safe, so you can shop with complete peace of mind. Additionally, Stripe is renowned for its user-friendly interface, which makes the payment process smooth and straightforward.

Also, Stripe supports transactions in over 135 different currencies. So, no matter where you are in the world, you can enjoy shopping at BlueFlowerCo with ease.

We're committed to making your shopping experience at BlueFlowerCo seamless and enjoyable, from browsing our products to making a payment. We're sure you'll appreciate the simplicity and security that comes with using Stripe.

If you find that your payment has been declined while trying to make a purchase from BlueFlowerCo, don't worry - these things happen. Here's what you can do to resolve the issue.

First, check to make sure you have entered all of your card information correctly, including the card number, expiration date, and CVV. Also, ensure that the billing address you entered matches the one associated with your card.

If everything looks correct, it's possible that your bank or card issuer may have declined the transaction. This can sometimes happen due to their fraud rules, spending limits, or for other reasons. In this case, you may want to contact your bank or card issuer to find out why the transaction was declined and how you can resolve the issue.

If you're still having trouble after checking these things, please don't hesitate to get in touch with us at hello@blueflowerco.com. We're always here to help!

We process payments using Stripe, a leading global payment processor known for its security and ease of use. Stripe protects your card information with industry-leading encryption technology, giving you peace of mind as you shop. In the unlikely event that you encounter a payment issue, we're committed to helping you resolve it so you can enjoy your shopping experience at BlueFlowerCo.

Great news that you have a discount code to use at BlueFlowerCo! Applying it to your order is quite straightforward. Here's how you do it:

1. Add the items you wish to purchase to your cart.
2. Once you're ready to check out, navigate to your cart. You'll find a field labeled 'Discount Code' or 'Promo Code' at the checkout page.
3. Enter your discount code into this box, and click 'Apply'
4. Your discount should be automatically deducted from the total cost of your order.

If for any reason your discount code isn't working, please double-check that you've entered it correctly (those codes can be tricky with their mixture of numbers and letters), and that it hasn't expired. If you're still having trouble, don't hesitate to reach out to us at hello@blueflowerco.com. We're here to help!

Each and every product at BlueFlowerCo is born from the commitment to unparalleled quality and eco-conscious living. We meticulously source our materials, insisting on 100% Linen crafted from superior European Flax, hailing directly from an OEKO-TEX 100 certified factory.

At BlueFlowerCo, we understand that the beauty of our products is twofold, visible not only in their exterior but also in their ethical origins. That's why our dyes are strictly Azo-free, a safer alternative to traditional colorants that pose no health risks and have a reduced environmental impact.

This is your assurance that our materials are entirely free from harmful substances respecting both you, our valued customer, and our precious environment.

At BlueFlowerCo, we take immense pride in the quality and durability of our 100% linen products. To help preserve their natural beauty and extend their lifespan, it's important to follow our recommended care instructions.

Linen, by nature, is a robust material that actually becomes softer and more beautiful with every wash. We recommend washing your linen items in cold or lukewarm water on a gentle cycle. To maintain the vibrant colors, avoid using bleach or detergents with optical brighteners. Instead, opt for a mild, liquid, biodegradable detergent.

While tumble drying is an option, we advise against it as it can over-dry the fibers and make ironing more difficult. A better alternative is to gently shake out the item after washing and lay it flat to dry. If you must tumble dry, be sure to remove the item while it's still slightly damp.

Lastly, always iron linen while it's still damp. Use a medium-hot iron on the steam setting - linen loves steam!

By following these guidelines, you can ensure that your linen items from BlueFlowerCo retain their luster, softness, and charm for years to come.

BlueFlowerCo holds the utmost dedication to craftsmanship and sustainability at the heart of its production process. Our products are meticulously handcrafted using 100% Linen sourced from European Flax. We partner with an OEKO-TEX 100 certified factory to ensure the materials we use meet the highest environmental standards.

Our manufacturing process operates on an on-demand model, reducing waste and contributing to a more sustainable world. Each order is personally attended to, and we spend between 5-14 working days to prepare your items. Our skilled artisans painstakingly craft each product, bringing a touch of their expertise and love to your homes.

The beauty of our products is further enhanced by the use of Azo-free dyes, which not only preserve the environment but also ensure the safety of our customers. It's our way of expressing a sincere commitment to quality, craftsmanship, and the environment. At BlueFlowerCo, we're passionate about creating products that are as beautiful to own as they are ethical to produce.

At BlueFlowerCo, we understand that everyone's taste and requirements can be unique. That's why we're more than happy to cater to your personalized needs. We offer customization options in terms of size for some of our products, ensuring a perfect fit for your space. Our team of skilled artisans are well-equipped to create products that align with your vision.

However, please note that there may be some size limitations (for example, we currently offer curtain width customization to less than 54 inches). We recommend you to reach out to us at hello@blueflowerco.com with your specific requirements, and we'll do our best to accommodate them.

Please bear in mind that personalized or custom-sized items may have extended lead times due to the additional work involved. Also, as they are specifically tailored to your requirements, these items cannot be returned.

We're excited to help you create a space that truly reflects your personality and style!

At BlueFlowerCo, we pride ourselves on our commitment to ethical and sustainable practices. We believe in slow fashion, which means we focus on creating long-lasting, high-quality products rather than contributing to the disposable culture that's prevalent today.

We source our 100% pure European flax linen from an OEKO-TEX 100 certified factory, ensuring our fabrics are free from harmful substances and produced in an environmentally friendly and socially responsible manner. Our on-demand production model significantly reduces wastage, aligning with our commitment to preserving our planet.

Importantly, we ensure that the skilled artisans who create our products are paid fair wages. We value their craftsmanship and expertise, and provide them with regular training opportunities to further develop their skills.

That said, we are honest about our journey and the fact that we have some areas where we need to improve. For instance, we currently use polyester lining in our curtains. We're actively working on sourcing recycled polyester as a more sustainable alternative. Furthermore, while we strive to adhere to fair trade principles, we are not yet fair trade certified. But, rest assured, we are working towards obtaining this certification at the earliest possible opportunity.

In all, our aim is to create a business model that not only delivers beautiful, high-quality home goods to you but also respects and supports our workers and our planet. We appreciate your support as we continue to work towards a more sustainable and fair future!

Measuring for the correct size of your linen product is a critical step in ensuring the perfect fit and aesthetic. Here's a handy guide:

For Linen Curtains:

1. Width: Measure the width of your window including the frame. Remember, for the best aesthetic look, your curtain should be 1.5 to 3 times wider than your window to allow for ample fullness and coverage. So, multiply your window width by 1.5 to 3 to get the ideal curtain width.
2. Length: Decide where you want your curtains to fall. Common lengths are: to the windowsill, just below the windowsill, to the floor or puddling on the floor for a dramatic look. Measure from the top of your curtain rod to the point where you want your curtain to fall and that's your ideal curtain length.

For Linen Tablecloths:

1. Width and Length: Measure the width and length of your table. A tablecloth typically drapes over the edge of your table, so add twice the desired drop to both the width and the length. This will be the size of your ideal tablecloth.

For Linen Table Runners:

Width and Length: Measure the width of your table. The length of the runner should be the length of the table plus additional length for overhang. The standard overhang is 6 inches on each end.

For Linen Placemats:

Width and Length: Standard placemat sizes usually work well for most tables, but if you want to measure, the width should be approximately two-thirds the width of your table.

For Linen Napkins:

Width and Length: Napkin sizes can vary depending on the occasion. Cocktail napkins are typically 10 inches by 10 inches, luncheon napkins typically 13 inches by 13 inches, and dinner napkins are typically 20 inches by 20 inches.

Remember, all our products can be customized in size to ensure the perfect fit for your home. If you have any questions or need further assistance, don't hesitate to reach out to us at hello@blueflowerco.com. We are here to help you make your home perfect!

Linen, cotton, and silk – each one of these natural fabrics has its unique qualities and characteristics that make them distinct and loved for different reasons.

Linen, derived from the resilient flax plant, is known for its impressive strength and durability. A natural insulator, linen has the ability to keep you cool during the summer months and cozy in winter, making it a fabulous all-year-round choice. One of its standout traits is its ability to get softer and more beautiful with each wash, promising you a long-lasting, increasingly comfortable experience. Linen's elegant, slightly rumpled aesthetic brings an effortless chic and timeless appeal to any space.

Cotton, sourced from the cotton plant, is renowned for its softness and breathability. It’s extremely versatile and is used in everything from lightweight summer bedding to thick, warm flannel sheets for winter. While cotton is durable, it doesn't quite match the lifespan of linen.

Silk, a luxurious fabric produced by silkworms, is revered for its smooth, soft feel and lustrous sheen. While undeniably beautiful and soft to the touch, silk requires more delicate handling and care compared to linen and cotton.

At BlueFlowerCo, we've chosen to craft our products exclusively with 100% European flax linen, ensuring they are not only aesthetically pleasing but also functionally superior, sustainable, and durable. Should you need more guidance on understanding these materials better or have any other queries, do feel free to reach out to us at hello@blueflowerco.com. We're always here to help enhance your BlueFlowerCo experience!

At BlueFlowerCo, we pride ourselves on the handmade nature of our products. Each piece that graces your home has been meticulously crafted by skilled artisans, giving it a unique, personal touch that mass-produced items often lack.

Our artisans infuse every thread with care and attention, reflecting a craftsmanship honed over generations. This is not a fast fashion enterprise; rather, we embody slow fashion principles, taking the time required to produce a product that is not only high in quality but also embodies a charm only handmade products can offer.

Remember, when you invest in a BlueFlowerCo piece, you're not just purchasing an item, but you're supporting a process, a tradition, and the skilled individuals who bring it all together. Your purchase makes a significant difference and for that, we thank you!

For any other inquiries or to learn more about our production process, do feel free to write to us at hello@blueflowerco.com. We are always delighted to share the stories behind our products with you!

Linen inherently carries an elegant yet relaxed air, with its characteristically smooth texture and slightly wrinkled appearance. At BlueFlowerCo, we believe in celebrating the natural beauty and unique charm of linen.

As such, ironing your linens is not strictly necessary. However, if you do prefer a crisper look, we recommend ironing your linens while they're still damp, using the linen setting on your iron. Be sure to iron on the reverse side of any product that features embroidery, to preserve its exquisite detail.

For those who adore the casual elegance of slightly wrinkled linen, simply smooth out the product with your hands after washing, and let it air dry. This way, you'll maintain that distinctive, effortlessly chic look that only linen can provide.

As always, we are here to help you make the most of your BlueFlowerCo products. Should you have any further questions about caring for your linens, don't hesitate to reach out to us at hello@blueflowerco.com. We're always thrilled to assist you in embracing the timeless appeal of linen.