How long will it take to get my order?

Where do you ship to?

Is Shipping really free?

What are the shipping options?

How much does shipping cost?

Where does Blueflowerco ship from?

What’s the status of my order?

Will I be charged duties and taxes?

Do you deliver to US PO Boxes?

What is the lead time for made-to-order products?

Do you offer gift wrapping?

Why are all payments only in USD ?


Do you accept orders worldwide & returns?

What are manufacturing defects in handmade items? Can I expect a refund if there is a manufacturing defect ?

How fast will my refund be processed?


What payment methods do you accept?

What do I do if my payment has been declined?

I have a discount code, how do I use it?


What materials do you use for your products?

How should I wash linen products?

How are your products produced?

Do you offer custom sizes and personalisation?

Are your products ethically and sustainably sourced?

How do I measure for the correct size of a linen product?

What is the difference between linen and other fabrics like cotton or silk?

Are your products handmade or mass-produced?

Do I need to iron my linens?